The Importance of Proper Communication
We know better than most how client communication can fall by the wayside when all of your other tasks are stacking up. But, in order to be seen as a reliable, professional, consistent company, you must have your communication process down to a science.
In this course, we will walk you through the entire client communication process, from initial contact, to communication around the job, to post-job communication.
Each module includes a content video, examples of how our sample businesses applied the concepts, and an activity helping you apply the idea to your own business. We’ve included PDF, Google Doc, and Google Forms versions of each activity so that you can fill them out on a computer, from your phone, or print them out and fill them out by hand.